Track Your UPS Shipments

Track your shipments or locate packages that you expect in a single click:

If you have any questions about how to track your shipments, we invite you to review the most frequently asked questions and if you prefer, contact.

What is the UPS tracking number and where can I find it?

The tracking number or ID. is a combination of numbers (it can also have letters) that allows you to uniquely identify your shipment for national or international tracking.

Who provides me with the tracking number of the package I am waiting for?

product purchased through an online store. The seller usually includes this information in the shipping confirmation email for your order.
If you don’t have your ID. or tracking number should contact the sender or the online store.

UPS Express tracking number example

UPS tracking numbers appear in the following formats:

1Z9999999999999999
999999999999
T9999999999
999999999

UPS will also track the following types of tracking numbers, which contain from seven to 20 characters:

Delivery Order/Sub-PRO Number: Less-Than-Truckload (LTL)/and Truckload (TL) child shipment tracking numbers 
House Air Waybill: Used for air freight movement
House Bill of Lading: Used for ocean freight movement
PRO Number: Used for surface freight movement
UPS InfoNotice: A bar-coded notice, which includes a 12-digit reference number, given on first delivery attempt in select countries
UPS Service Notice: A notice given on first delivery attempt in select countries

UPS Mail Innovations Tracking Numbers

You can track your UPS Mail Innovations piece on both ups.com and upsmi.com. UPS Mail Innovations tracking numbers differ from a small package reference number in length and terminology.

UPS Mail Innovations tracking numbers appear in the following formats:

United States Postal Service Delivery Confirmation Number: a 22-34 numerical identifier assigned by the U.S. Postal Service when Delivery Confirmation is requested
Sequence Number (MMS/MMI Number): an 18-digit number assigned internally by UPS Mail Innovations or UPS Worldship
Mail Innovations Compliant Package ID: a barcode-type identifier assigned by the shipper to each mail piece, using the structure below:
MIXXXXXXNNNNNNNNNNNNNNNNNNNNNN

This indicator is made up of the following three components:

MI – a UPS Mail Innovations indicator
XXXXXX – a unique 6-digit customer number assigned by UPS Mail Innovations
NNNNNNNNNNNNNNNNNNNNNN – a unique number, up to 22 characters, assigned by the shipper to identify a mail piece. Use alpha and/or numeric characters with no spaces or symbols. The same ID should not be reused for other mail pieces for at least six months.

When is my shipment tracking information available?

Tracking events are available 24-48 hours after receiving your tracking number. You can view status updates as soon as shipments arrive at UPS facilities.

Can I track my shipment if I don’t have a tracking number?

You better contact the sender of your shipment and request the tracking number. However, if you have other shipment reference numbers, they may work if you use the shipment tracking systems of the specific business unit that is handling the shipment in question.

Why doesn’t my ID work? or tracking number?

Make sure you entered your tracking number correctly and if it doesn’t work, contact the sender or the online store that supplied it. If you still have problems you can contact customer service.